Across all industries and occupations, effective communication skills are in demand. Today's job seekers and workers need to be able to communicate with supervisors, colleagues, customers, vendors, and others to succeed in the world of work.
This video teaches viewers about the importance of communication in the workplace and how to improve their skills. Viewers get guidance for developing their verbal, listening, nonverbal, and written skills. The program depicts scenarios of good and poor communication skills in action and includes expert interviews on workplace communication. This program also addresses communication through email, voicemail, cell phones, video conferencing, and social media.
Helpful pause points allow instructors to stop the program and discuss key concepts.
